Ravenna

Pricing

Changelog

Careers

Schedule a Demo

Pricing

Changelog

Careers

Schedule a Demo

Ravenna is an help desk that is purpose built for Ops teams who provide internal support to employees in Slack.

Ravenna is an

help desk that is purpose built for Ops teams who
provide internal
support to employees
in Slack.

Ravenna is a modern internal help desk that helps you deliver incredible employee support in Slack.

Schedule a Demo

Join the Waitlist

About

The modern internal support platform that meets your employees where they work.

Automate help desk operations and provide metrics to help teams track and improve performance over time in, all in one platform.

features

Unlock Your Help Desk’s Full Potential

Excellent Service

Give your agents superpowers with Ravenna’s deep Slack integration

Kevin

How do I reimburse the company for a personal charge on my company card?

Kevin

How do I reimburse the company for a personal charge on my company card?

Ravenna

APP

Hi Kevin! You can flag a purchase as personal in our expense management tool. You can find instructions on how to do so here

Ravenna

APP

Hi Kevin! You can flag a purchase as personal in our expense management tool. You can find instructions on how to do so here

AI Automation

Deflect tickets, prioritize and assign requests, and create knowledge with Ravenna AI

Customer Satisfaction (CSAT)

4.5

Customer Satisfaction (CSAT)

4.5

Resolution time

2:15

Below the goal of 2:00 hours

Resolution time

2:15

Below the goal of 2:00 hours

Deep Insight

Analyze track and improve help desk performance over time.

teams

Ravenna makes it easy for every team to offer incredible service in Slack

Streamline access requests, and of course, reset passwords.

Improve and automate employee offboarding and onboarding.

RevOps

Accelerate deal velocity and reduce churn by getting the right answers to your sales teams.

teams

Ravenna makes it easy for every team to offer incredible service in Slack

Streamline access requests, and of course, reset passwords.

Improve and automate employee offboarding and onboarding.

RevOps

Accelerate deal velocity and reduce churn by getting the right answers to your sales teams.

benefits

Boost Service & Satisfaction

Unlock Knowledge

Ravenna’s AI learns from requests that are resolved in Slack threads.

Happier Employees

Unblocked employees are happy employees

Boost Service - Increase CSAT

Unblocked employees are happy employees

Modern Design

Optimized for speed and efficiency. Ravenna is fast and beautiful.

Backed by the best

Adina Tecklu

Partner at Khosla Ventures

Aviel Ginzburg

Founders Co-Op

Guillermo Rauch

CEO at Vercel

Wade Foster

Co-founder & CEO at Zapier

Bryan Helmig

CTO/Co-founder at Zapier

Mike Knoop

Co-Founder, Head of AI at Zapier

John Waldman

Founder & CEO at Homebase

Giancarlo ‘GC’ Lionetti

CCO at OpenAI

Linda Lian

CEO & Co-founder at Common Room

Andrew Berman

Director of AI at Zapier

David Dubick

Cofounder and CEO at Stealth

Greg Stephens

Chatbot AI Engineer

Ethan Bernstein

Venture Partner at Four Cities Capital

Patrick Thompson

Co-founder at Clarify

Daniel Li

CEO of Plus.ai

Backed by the best

Adina Tecklu

Partner at Khosla Ventures

Aviel Ginzburg

Founders Co-Op

Guillermo Rauch

CEO at Vercel

Wade Foster

Co-founder & CEO at Zapier

Bryan Helmig

CTO/Co-founder at Zapier

Mike Knoop

Co-Founder, Head of AI at Zapier

John Waldman

Founder & CEO at Homebase

Giancarlo ‘GC’ Lionetti

CCO at OpenAI

Linda Lian

CEO & Co-founder at Common Room

Andrew Berman

Director of AI at Zapier

David Dubick

Cofounder and CEO at Stealth

Greg Stephens

Chatbot AI Engineer

Ethan Bernstein

Venture Partner at Four Cities Capital

Patrick Thompson

Co-founder at Clarify

Daniel Li

CEO of Plus.ai

Ready to Revolutionize Your Help Desk?

Ready to

Revolutionize Your

Help Desk?

Schedule a Demo

Join the Waitlist

Designed and built in Seattle, WA — Powered by AI.

Careers

Ravenna Software, Inc., 2024

Designed and built in Seattle, WA — Powered by AI.

Careers

Ravenna Software, Inc., 2024

Designed and built in Seattle, WA — Powered by AI.

Careers

Ravenna Software, Inc., 2024

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